In order to troubleshoot these error codes you must verify the following conditions.

You are randomly getting any of these error codes on both, Voobly client and Voobly messenger

This is most likely a temporary connection issue or dropped network traffic caused by a firewall; please post at the technical support forums if the problem persists. Possible behavior:

  • You cannot connect at all to both, Voobly client and Voobly messenger.
  • You can connect to both, Voobly client and Voobly messenger, but the connection keeps dropping.
  • You can connect to Voobly messenger, but Voobly client refuses to load.
  • You are connected to Voobly client, but Voobly messenger keeps disconnecting.

You are getting "Error: Account is locked" message on Voobly messenger

Your account was disabled, please create a new thread at the ban appeal forums, a Voobly administrator will deal with your issue shortly.

You are getting error 5000000x + "kicked by ..." message on Voobly client

If you are getting this error message after being booted by a moderator, please create a new thread at the ban appeal forums, a Voobly administrator will deal with your issue shortly.